DVD Pick of the week
With a courageous and impetuous heroine leading the way, Disney Pixar sets out on yet another extraordinary journey this time across the rugged and mysterious Highlands of Scotland in Brave.
Free Trial Periods Explained
Free Trial Periods - How do they work?
When you sign up with one of our featured retailers, you will be eligible to qualify for a brief introductory period which will see you being able to enjoy the freedom and convenience of renting DVDs and games online without having to pay a penny. Rental periods typically last from 14 days to 21 days, and begin from the moment you sign up.
Throughout the duration of the offer, you will be entitled to use the services of whichever package you have provisionally signed up for, be this an unlimited rental deal, or short term plan.
If you don't want to continue renting after the free trial period, you are entitled to cancel your account with a retailer. Just make sure you cancel within the free trail period and not at the last minute or the day after. If you cancel the day after the trial period has expired, then you will be usually be billed for the whole month.
Will my credit card details be safe?
Part of the sign up process involves you registering payment details with the provider - this is to make the billing process easier should you decide to stay on with a retailer after the trial period expires.
How do I cancel?
Cancellation requests are processed via email - when you sign up be sure to make a note of the required email address you need to send a notice of cancellation if you wish to cancel your subscription. Cancelling an account can take anything from 24 hours, sometimes longer, another reason to cancel a good number of days before the free trial expires.
Will I be charged if I cancel my account?
Do not worry about entering your details and then being charged if you decide to quit within the introductory period; if you cancel your subscription at any stage during the trial, you will not be charged.
Will I be charged if I cancel my account online, but am late in returning DVDs?
Once an order arrives at your address, it is your responsibility to ensure that it gets back to the retailer - it is best to post the DVDs and/or Games in the envelopes provided on the day or a day before you decide to cancel. This way, the titles should be returned to the retailer in time. Don't leave it until the day before the trial period ends before you think about posting them back. However, once all the discs have been returned and you have cancelled your subscription, everything should be fine.
To avoid problems, we advise obtaining a certificate of posting free of charge from your local Post Office when you return your order - this provides cover for you in the event of discs being delayed or lost in the post.
Is there a limit on the number of DVDs and Games I can rent?
Any limits on the number of titles you can rent from a retailer will be stated in the terms and conditions of the package you sign up for - if you sign up for a service which allows you to take out 2 DVDs a month, 3 discs at a time, or borrow an unlimited number of titles, then this is what you will be entitled to during the free trial period.
Can more than one person in my house qualify for a free trial?
Currently, free trials are only available once to any one person and to only one member of a household or registered address. Subsequent free trials by the same person at any address, or by another person at the same address, are not allowed.Back to DVD Rental Information
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